This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of Coach to the Spiritual Souls (“we,” “us,” and “our”).
Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Coach to the Spiritual Souls with respect to your use of our website https://coachtothespiritualsouls.comand the services, sessions and products we provide and/or host on our servers. Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy.
By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy.
If you do not agree to this privacy policy, please do not use our Services.
Our Principles
Coach to the Spiritual Souls has designed this policy to be consistent with the following principles:
Privacy policies should be human readable and easy to find.
Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.
Data practices should meet the reasonable expectations of users.
Information We Collect
We collect information in multiple ways, including when you provide information directly to us; when we passively collect information from you, such as from your browser or device; and from third parties.
Information You Provide Directly to Us
We will collect any information you provide to us. We may collect information from you in a variety of ways, such as when you: (a) create an online account, (b) make a donation or purchase, (c) contact us or provide feedback, (d) subscribe to our membership programme. This information may include but is not limited to your name, email address, phone number, mailing address, payment information and your geographic location.
Information that Is Automatically Collected
Your Device/Usage Information We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. As described further below, we may collect and analyze (a) Location information (by country and city), unique device identifiers, browser types, browser language, operating system, mobile device carrier information, and (b) information related to the ways in which you interact with the Services, such as referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of the Services, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below:
Possible Cookies and Other Tracking Technologies.
We also collect data about your use of the Services through the use of Internet server logs and online tracking technologies, we may use certain analytics tools, such as clear GIFs, to capture data such as whether you open our message, click on any links or banners our email contains, or otherwise interact with what we send. This data allows us to gauge the effectiveness of our communications and marketing campaigns. As we adopt additional technologies, we may also gather additional information through other methods.
Information from Third Parties
To the extent permitted by law, we may also collect information from third parties, including public sources, social media platforms, and marketing and market research firms. Depending on the source, this information collected from third parties could include name, contact information, demographic information, information about an individual’s employer, information to verify identity or trustworthiness, and information for other fraud or safety protection purposes.
How We Use Your Information
We may use the information we collect from and about you to:
Fulfill the purposes for which you provided it.
Provide and improve the Services, including to develop new features or services, take steps to secure the Services, and for technical and customer support.
Fundraise, accept donations, or process transactions.
Send you information about your interaction or transactions with us, account alerts, or other communications, such as newsletters to which you have subscribed.
Process and respond to your inquiries or to request your feedback.
Conduct analytics, research, and reporting, including to synthesize and derive insights from your use of our Services.
Comply with the law and protect the safety, rights, property, or security of Coach to the Spiritual Souls, the Services, our users, and the general public.
Enforce our Terms of Use, including to investigate potential violations thereof.
Please note that we may combine information that we collect from you as set out below.
We may aggregate and/or de-identify information collected through the Services. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes.
When We Disclose Your Information
We may disclose and/or share your information under the following circumstances:
Service Providers
We may disclose your information with third parties who perform services on our behalf, including without limitation, event management, marketing, customer support, data storage, data analysis and processing, and legal services.
Legal Compliance and Protection of Creative Commons and Others
We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons: (a) to comply with legal process; (b) to enforce or apply our Terms of Use and this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) enforce our Charter including the Code of Conduct and policies contained and incorporated therein, (d) to respond to your requests for customer service; and/or (e) to protect the rights, property, or personal safety of Coach to the Spiritual Souls, our agents and affiliates, our users, and the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
Business Transfers
As we continue to develop our business, we may engage in certain business transactions, such as the transfer or sale of our assets. In such transactions, (including in contemplation of such transactions, e.g., due diligence) your information may be disclosed. If any of our assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets. We may disclose your information with current or future affiliated companies.
Consent
We may disclose your information to any third parties based on your consent to do so. We will not share your personal information to third parties who are NOT associated with Coach to the Spiritual Souls for marketing or client solicitation purposes.
Legal Basis for Processing Personal Data
Legal Basis for Processing Personal Data The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose information that can be directly linked to or used to identify you. To the extent those laws apply, our legal grounds for processing such information are as follows:
Much of our processing of information is to You
Much of our processing of information is to meet our contractual obligations to provide services to our users.
Legitimate Interests
In many cases, we handle information on the ground that it furthers our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, these include:
Customer service.
Marketing, advertising, and fundraising.
Protecting our users, personnel, and property.
Managing user accounts.
Organizing and running events and programs.
Analyzing and improving our business.
Managing legal issues.
We may also process information for the same legitimate interests of our users and business partners.
Legal Compliance
We may need to use and disclose information in certain ways to comply with our legal obligations.
Consent
Where required by law, and in some other cases where legally permissible, we handle information on the basis of consent. Where we handle your information on the basis of consent, you have the right to withdraw your consent; in accordance with applicable law.
Online Analytics
We may use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze the information discussed above, and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies and Other Tracking Technologies” section above will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive to our Site, analyzing usage trends, assisting with fraud prevention, and providing certain features to you.
To prevent Google Analytics from using your information for analytics, you may install the official Google Analytics Opt-out Browser Add-on. Your Choices and Data Subject Rights - You have various rights with respect to the collection and use of your information through the Services. Those choices are as follows:
Email Unsubscribe
You may unsubscribe from our marketing emails at any time by clicking on the “unsubscribe” link at the bottom of each correspondence or by emailing coachtothespiritualsouls@gmail.com with your request.
Account Preferences
If you have registered for an account with us through our Services, you can update your account information or adjust your email communications preferences by logging into your account and updating your settings.
GDPR and EU Data Subject Rights
Individuals in the European Economic Area (“EEA”) and other jurisdictions have certain legal rights with respect to the collection and use of their information through the Services. These rights include:
Right of Access: You have the right to obtain confirmation of whether we hold certain information about you and to request a copy of that information.
Right to Rectify: You can request the correction or updating of any inaccurate or incomplete personal information we hold about you.
Right to Object: You have the right to object to the processing of your personal data on specific grounds, such as for marketing purposes or where we rely on legitimate interests.
Right to Withdraw Consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
Right to Complain: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory or legal authority.
To exercise any of these rights or if you have any questions about how we handle your data, please email us at coachtothespiritualsouls@gmail.com We are committed to responding to your requests promptly and within the timeframes required by GDPR. If necessary, this response time may be extended in certain circumstances.
International Transfers
outside of the EEA, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and other data protection laws to govern the transfers of such data.
Security Measures
We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no Internet and/or other electronic transmissions can be completely secure.
Children
The Services are intended for users over the age of 18 and are not directed at children under the age of 13. If we become aware that we have collected personal information from such we will take reasonable steps to delete it as soon as practicable.
Changes to this Privacy Policy
We will continue to evaluate this Privacy Policy as we update and expand our Services, and we may make changes to the Privacy Policy accordingly. We will post any changes here and revise the date last updated above. We encourage you to check this page periodically for updates to stay informed on how we collect, use and share your information. If we make material changes to this Privacy Policy, we will provide you with notice as required by law.